Big banks challenged as customers find a mutual loyalty

Andrew Marshall
Updated December 13 2017 - 4:51pm, first published 4:30pm
Customer-owned bankers, the Regional Australia Bank’s Orana and Hunter manager, Ben Luck, Dubbo, and senior lending and development manager, Sid Collison, Scone, out and about meeting supporters at this year's northern NSW AgQuip field days.
Customer-owned bankers, the Regional Australia Bank’s Orana and Hunter manager, Ben Luck, Dubbo, and senior lending and development manager, Sid Collison, Scone, out and about meeting supporters at this year's northern NSW AgQuip field days.

While the year’s fervent debate about banking industry behavior has left many Australians doubting the conduct and claims of our finance sector kingpins, one corner of the market, at least, has customer loyalty apparently blossoming.

Andrew Marshall

Andrew Marshall

National agribusiness writer

Andrew Marshall is the group agribusiness writer for ACM's state agricultural weeklies and websites. He is a former editor at The Land and has worked in various Rural Press group roles in Canberra, North Richmond (NSW) and Toowoomba (Qld).

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